Our Mission: Creating Home, Building Community
At banthenensa, we believe every senior deserves a life filled with dignity, comfort, and meaningful connection.
Return HomeOur Story
banthenensa was founded in 2018 by a group of healthcare professionals and family caregivers who recognized a need for compassionate, person-centered residential care in Chiang Mai. After years of witnessing seniors struggle to find supportive living environments that honored their independence while providing necessary assistance, we decided to create a community built on respect, warmth, and genuine care.
Our name, banthenensa, reflects our deep connection to Thai culture and values. "Ban" means home in Thai, and we chose this name deliberately because we are not an institution—we are a home. From the beginning, our vision has been to create spaces where seniors feel they truly belong, where daily routines are shaped around comfort and choice, and where personal relationships matter as much as professional care.
Located in the peaceful Nong Hoi area of Chiang Mai, our community sits surrounded by nature yet remains close to city amenities and healthcare facilities. The setting itself reflects our philosophy: tranquil, beautiful, and connected. We designed our spaces to feel like extensions of the traditional Thai home, with common areas that encourage gathering and private spaces that provide retreat.
What makes banthenensa special is not just our physical environment but our people. Our team includes trained caregivers, activity coordinators, and administrative staff who genuinely care about the wellbeing of each resident. Many of our staff members have been with us since we opened, creating continuity and deep familiarity with the individuals they serve. These are not just jobs for them—they are callings.
Over the past years, we have had the privilege of serving dozens of seniors and their families. Each person who joins our community brings unique stories, preferences, and needs, and we adapt our approach accordingly. Some residents come for short respite stays while family caregivers rest. Others make banthenensa their long-term home, building friendships and participating in the daily rhythm of community life.
Today, banthenensa continues to grow thoughtfully and intentionally. We measure success not in numbers but in the quality of life our residents experience—the laughter during art workshops, the satisfaction of a perfectly prepared meal, the comfort of familiar faces, and the peace of mind families feel knowing their loved ones are truly cared for.
Meet Our Team
The caring professionals who make banthenensa a true home.
Somchai Pattana
Community Director
With over fifteen years in senior care, Somchai oversees daily operations and ensures each resident receives personalized attention and support.
Nida Wongsa
Head of Care Services
Nida leads our caregiving team with compassion and expertise, training staff in person-centered approaches and coordinating daily living support.
Pranee Khampan
Activities Coordinator
Pranee designs engaging programs that bring joy and purpose to daily life, from art workshops to cultural outings and social gatherings.
Our Care Standards
We maintain the highest standards of residential care through comprehensive protocols and ongoing staff development.
Person-Centered Approach
Each resident's preferences, routines, and needs shape their daily experience. We honor individual choice and maintain dignity in all aspects of care.
Staff Training Programs
Our caregivers complete comprehensive training in senior care, safety protocols, cultural sensitivity, and communication before working with residents.
Health Monitoring
We maintain daily wellness checks, coordinate with healthcare providers, and respond promptly to any changes in resident wellbeing.
Nutrition Standards
Meals are prepared fresh daily using quality ingredients, with menus designed to meet nutritional needs and respect cultural food preferences.
Safety Protocols
Our facility maintains 24-hour supervision, emergency response systems, secure environments, and regular safety audits for peace of mind.
Family Communication
We provide regular updates, welcome family visits, and encourage participation in care planning to maintain strong family connections.
Our Guiding Values
Respect for Individual Dignity
Every person who joins banthenensa brings a lifetime of experiences, preferences, and wisdom. We honor each individual's autonomy, listen to their voices in decision-making, and treat everyone with the respect they deserve. Personal choice remains central to daily life, from meal preferences to activity participation.
Community and Connection
Meaningful relationships form the heart of wellbeing. We create opportunities for residents to connect with each other through shared meals, group activities, and casual conversation. Our staff build genuine relationships with residents, learning their stories and becoming familiar, trusted faces in daily life.
Warmth and Compassion
Care goes beyond meeting physical needs. We approach every interaction with kindness, patience, and genuine concern for wellbeing. Small gestures—remembering how someone takes their tea, noticing when they seem quieter than usual, celebrating personal milestones—create the warmth that makes banthenensa feel like home.
Purpose and Engagement
Life remains meaningful when people have opportunities to learn, create, contribute, and grow. Our activity programs are designed not as time-fillers but as genuine opportunities for engagement—whether through art, gardening, cultural experiences, or simply being part of a vibrant community.
Experience banthenensa for Yourself
The best way to understand our community is to visit us. We welcome you to tour our home, meet our staff and residents, and see firsthand what makes banthenensa different.